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KYC/AML POLICY

Terms and conditions for using Ramp Network’s on-ramp and off-ramp services.

Last updated on 24th February 2025
1 - KYC/AML POLICY

To comply with Polish Anti-Money Laundering (AML) regulations, the European Union AML Directives, and international best practices regarding combating money laundering and terrorist financing (CFT), Monetrix, operated by ELB DIGITAL GROUP SPÓŁKA Z OGRANICZONĄ ODPOWIEDZIALNOŚCIĄ, has established and implemented a comprehensive AML/CFT program. This program includes robust Know Your Customer (KYC) and Anti-Money Laundering (AML) procedures designed to mitigate the risk of engaging in illegal financial activities. The company’s management recognizes the importance of adhering to the Polish Money Laundering and Terrorist Financing Prevention Act, as well as the applicable EU directives and other relevant AML/CFT regulations. The company is committed to meeting these obligations with the utmost diligence and ensuring that the program is effectively enforced to maintain the integrity of its services.

2 - Transaction Verification and Anti-Fraud Protocols

Regardless of the transaction amount, users are required to undergo Know Your Customer (KYC) verification to perform any transaction. This is necessary because the financial partners of Monetrix, operated by ELB DIGITAL GROUP SPÓŁKA Z OGRANICZONĄ ODPOWIEDZIALNOŚCIĄ, require the company to conduct a thorough due diligence process. This ensures compliance with Polish Anti-Money Laundering (AML) laws and international standards for the prevention of fraud and financial crimes.
Our KYC process is designed to verify the identity of our users and assess any potential risks related to money laundering, terrorist financing, or other illicit activities. This process applies to both frequent and occasional transactions. Monetrix is committed to ensuring that all transactions on our platform are secure and compliant with the applicable regulations.

3 - Identity Verification (KYC)

In compliance with Polish anti-money laundering laws and international standards, Monetrix has implemented stringent identity verification procedures to combat money laundering, terrorist financing, and other illegal activities facilitated by stolen or fraudulent identities.

To complete the identity verification process, users must provide the following:

  • Personal Information – including full name, date of birth, and nationality.
  • Residential Address – the user’s current home address.
  • Documents to Support the Information – typically, a valid passport, national ID card, or driver’s license. Additionally, a recent proof of residence (e.g., utility bill or bank statement) must be submitted to confirm the user's residential address.

We adopt a risk-based approach during the KYC verification process, meaning that higher-risk users or transactions may require more detailed information, including the nature of the user's business relationship with Monetrix and the source of their funds.
The information provided by users is thoroughly verified using both automated and manual methods to ensure that the documents are authentic, and to assess and mitigate any potential risks associated with the user's identity.

AML/CFT (Anti-Money Laundering and Countering the Financing of Terrorism) Monetrix is committed to maintaining a secure platform by preventing money laundering and terrorist financing.
In line with Polish laws and international best practices, the company has implemented a robust Anti-Money Laundering (AML) and Countering the Financing of Terrorism (CFT) program.
The Compliance Team adopts a risk-based approach to monitor user transactions and ensure adherence to the AML/CFT policy.
All transactions and activities on the platform are subject to automated and manual monitoring for suspicious behavior.
If any transaction or activity raises concerns, it is reviewed by a trained Compliance Officer, who has the authority to suspend transactions while a thorough investigation is conducted.
Additionally, Monetrix ensures that users' data is processed and handled in full compliance with our Privacy Policy and Terms of Use, ensuring the protection of personal and sensitive information.
The company does not provide services to individuals or entities that appear on any sanctioned lists, including but not limited to the United Nations (UN), European Union (EU), and U.S. Department of the Treasury’s Office of Foreign Assets Control (OFAC).